moba4Privacy Policy
This page describes what we collect when you use moba4 and how we keep that data protected. When you register, deposit funds, or place a bet, we gather information necessary for account verification, payment processing, and regulatory compliance. We store this data securely and do not share it with third parties unless law requires or payment processing demands.
We at moba4 recognize that your privacy is important. Our infrastructure keeps your personal details separate from your betting activity where possible, and we give you control over what data you share. You can request a copy of your data or ask us to delete your account at any time, subject to legal retention obligations.
Our service operates in licensed jurisdictions where online entertainment is permitted by local law. If you have questions about how your data is handled, contact our support team through your account dashboard or the FAQ section
What Data We Collect on moba4
We collect the minimum information required to open and maintain your account. During registration, we ask for your email address, full name, date of birth, and a secure password. To verify your identity before deposits are allowed, we request a clear photo of your national ID (KTP, passport, or driver's license).
When you link a payment method, we store information about your chosen processor—for example, your DANA account identifier, e-wallet phone number, mobile banking email, local payment code, or bank details (account number, bank name) for online payment, e-wallet, mobile banking, local payment transfers. We do not store your full credit card number or password; payment processors handle that data directly.
As you use moba4, we log your betting activity—which games you play, which matches you predict on (Liga 1, Piala AFF, Champions League, badminton, MotoGP, esports markets), your stake amounts, and your results. We also track login times, device information (browser type, operating system), and your IP address for security purposes.
How We Use Your Data on moba4
We use your email to send account verification links, deposit confirmations, and withdrawal notifications. We use your ID photo to verify your identity and prevent fraud. We store your payment method details to process deposits and withdrawals via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet without asking you to re-enter them every time.
Your betting data helps us calculate payouts, track your account balance, and settle disputes. We may analyze aggregated betting patterns—not linked to your name—to improve our platform performance. We never use your personal data for marketing outside moba4 unless you explicitly opt in.
Our servers may sit outside your jurisdiction. Data transfers between our system and payment processors, verification vendors, and legal authorities happen according to our processing agreements. We ensure that any third-party processor follows data protection standards equivalent to our own.
Your Rights on moba4
You have the right to request a copy of all personal data we hold about you. To do so, log into your account, go to Settings, and select "Download my data" or contact our support team. We will provide your data in a readable format within 14 days.
You also have the right to request deletion of your account. Once deleted, we remove your personal details from active systems. We retain transaction records for a limited time to comply with financial regulations and to resolve disputes, but we do not retain your ID photo or payment details after account closure.
If you believe we have mishandled your data, you can lodge a complaint with our compliance team. Email support with "Data Privacy Complaint" in the subject line. We will acknowledge your complaint within 5 business days and investigate within 30 days.
Cookies and Tracking on moba4
We use cookies to keep you logged in and to remember your preferences (language, theme, notification settings). These cookies are stored on your device and expire when you log out or when a set time has passed. We do not use cookies to track your activity outside moba4.
We may use basic analytics tools to measure page load times and user session duration so we can improve our platform. These tools do not collect personally identifiable information. If you disable cookies in your browser, you may still use moba4, but you will need to log in again each session.
We keep your data secure through encryption, limited staff access, and regular security audits. Your privacy is not a marketing tool—it is a fundamental commitment.
Third-Party Processors and Data Sharing on moba4
We work with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to handle your deposits and withdrawals. We share only the minimum data they need: your account identifier and transaction amount. We do not share your ID photo or password with these processors.
We also work with identity verification vendors to check your ID photo and confirm your date of birth. These vendors process your data only for verification and do not store it after the check is complete.
If we receive a legal request from law enforcement or a court order, we may disclose your data as required by law. We will not volunteer such disclosure, and we will inform you if legally permitted to do so.
Data Retention and Account Deletion on moba4
We retain your personal data while your account is active. If you close your account, we delete your name, email, ID photo, and payment details within 90 days, except where law requires us to retain records longer (e.g., transaction history for tax or anti-fraud purposes).
Betting records are kept for a minimum of 7 years to settle disputes and comply with financial regulations. These records are stored separately from your personal data and are not used for any purpose other than dispute resolution and legal compliance.
Updates to This Privacy Policy
We may update this policy at any time to reflect changes in our practices or legal requirements. We will post the updated version here and notify you via email if the changes significantly affect how we handle your data. Your continued use of moba4 after a change constitutes acceptance of the new policy.
If you have questions about our privacy practices or wish to exercise your data rights, contact our compliance team. We respond to data requests within 14 days and take your privacy concerns seriously. Our services are available only where local law permits, and we comply with data protection regulations in our licensed jurisdictions.
We designed our privacy practices to be transparent and user-controlled. Your data supports your account, your withdrawals, and legal compliance—nothing more. We keep that principle at the core of every decision we make.